Terms and Conditions

Welcome to Indigenous Handicrafts. By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase.

 

1. Introduction

These Terms and Conditions govern your use of our website and the purchase of our products. By using our website, you accept these Terms and Conditions in full. If you disagree with any part of these Terms and Conditions, please do not use our website.

 

2. About Us

At Indigenous Handicrafts, our mission is to provide our international clientele with an authentic, handcrafted experience. We source unique, traditional artisanal products that embody the rich cultural heritage of numerous indigenous communities around the world. Our selection of exquisite home furnishing items ranges from intricate handmade textiles to detailed wooden carvings, each piece resonating with the craftsmanship of the hands that created it. By supporting our business, you are supporting sustainable livelihoods, the preservation of centuries-old crafts, and the promotion of ethically sourced, eco-friendly products.

 

3. Use of the Website

• You must be at least 18 years old to use our website.
• You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
• You must not misuse our website by knowingly introducing viruses, trojans, worms, or other material that is malicious or technologically harmful.

4. Product Information

• We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. If we discover an error in the price or description of a product you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.
• All products are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available.

5. Orders and Payment

• By placing an order, you are offering to purchase a product subject to these Terms and Conditions.
• All orders are subject to availability and confirmation of the order price.
• We accept various payment methods, including credit/debit cards and online payment gateways. Payment must be received in full before dispatching any products.

6. Shipping and Delivery

• We ship worldwide, taking utmost care to ensure that our products reach you in perfect condition. Shipping times vary according to the location, and we provide tracking information for all orders.
• In the rare event of any damage incurred during transit, we will replace the product at no extra cost.

7. Returns and Refunds

• Should you wish to return an item, we accept returns within 15 days of receipt. The item must be returned in its original condition and packaging. Please note that return shipping costs are the responsibility of the customer.
• Once we receive the returned item and confirm its condition, a refund will be processed to the original method of payment within 7 business days. Please note that shipping charges are non-refundable.

8. Cancellation Policy

• Should you wish to cancel your order, please contact us within 24 hours of placing it. If the item has not yet been dispatched, we will provide a full refund.

9. Privacy Policy

• At Indigenous Handicrafts, we respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. We collect information to provide better services to our customers - from figuring out basic details like your country of residence, to more complex things like which products you might find most useful. We do not share your personal information with any third party without your consent.

10. Intellectual Property

• All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Indigenous Handicrafts or its content suppliers and is protected by international copyright laws.

11. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State], and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

12. Changes to Terms and Conditions

• We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new Terms and Conditions.