Frequently Asked Questions (FAQ)

Welcome to the Indigenous Handicrafts FAQ page. Here, you’ll find answers to common questions about our products, services, and policies. If you have any other questions, feel free to contact us.

1. What types of products do you offer?

We offer a wide range of handcrafted home furnishing items, including handblock print textiles, embroidered pieces, and appliqué designs. Our collection includes bed linens, table linens, cushion covers, and more.

2. Are your products handmade?

Yes, all our products are handmade by skilled artisans from various indigenous communities. Each piece is crafted using traditional techniques passed down through generations.

3. How do I place an order?

You can place an order directly through our website. Simply browse our products, add your desired items to the cart, and proceed to checkout. If you need assistance, please contact our customer support team.

4. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, net banking, and popular digital wallets. All transactions are secure and encrypted.

5. Do you ship internationally?

Yes, we ship our products worldwide. Shipping times and costs vary depending on the destination. You will receive tracking information once your order is dispatched.

6. How can I track my order?

Once your order is shipped, you will receive an email with tracking information. You can use this information to track your order on the courier’s website.

7. What is your return policy?

We accept returns within 15 days of receipt. The item must be returned in its original condition and packaging. Please note that return shipping costs are the responsibility of the customer. For more details, visit our Shipping and Returns page.

8. How do I care for my handcrafted items?

To ensure the longevity of your handcrafted items, we recommend gentle hand washing or using a delicate cycle on your washing machine. Avoid harsh detergents and direct sunlight. For specific care instructions, please refer to the product label.

9. Do you offer custom orders?

Yes, we offer custom orders for certain products. Please contact us with your requirements, and we will do our best to accommodate your request.

10. How can I contact customer support?

You can reach our customer support team via email at support@indigenoushandicrafts.com or by phone at +91-9829448188. Our business hours are Monday to Saturday, 10:00 AM - 6:00 PM.

11. What is your commitment to sustainability?

We are committed to environmental sustainability. Our products are made using eco-friendly materials and processes that minimize environmental impact. We strive to reduce waste and promote the use of sustainable resources.

12. How can I stay updated on new products and promotions?

You can stay updated by subscribing to our newsletter and following us on social media. We regularly post updates about new products, promotions, and events.